Online Marketing Strategies Every Entrepreneur Needs

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1. INVEST IN WEB DESIGN​​

We don’t often think about web design as a marketing tactic, but it influences the amount of time and attention a user will spend on your page, and what they will do while they are there. User experience is also becoming a bigger and bigger factor in search engine rankings, so it can affect your top and bottom dollar. Your website is the center of all your digital marketing efforts, so if your page is not clean, easy to read, and interesting, it won’t matter how much time you put into strategy development you’re still going to lose customers. It also needs to create a clear path of action for your potential customer so they know exactly what you want them to do when visiting your site. If you don’t have the design skills to do it yourself, then it’s worth hiring someone to create a website that is modern, attention-grabbing, and mobile friendly…and gets people to take action.


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2. CONTENT MARKETING

Content marketing takes a variety of forms, and depending on how you form your strategy it could accomplish a number of different goals. For example, you could use white papers, ebooks and other long-form content to attract downloads, signups and conversions, or you could use an on-site blog to attract more inbound traffic to your site.


You could even use content as a form of help and troubleshooting, or some combination of these applications. Content marketing is incredibly versatile and useful, and, if it’s valuable, your customers will expect you to have at least some of it in place for them.


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3. BLOGGING

Having an industry blog and company newsletter can be very helpful in connecting with current and potential customers.

According to WordPress , every month, more than 409 million people read over 23.7 billion blog posts on its platform.

That’s a lot of content, so you’re going to need a quality blog to draw attention to your site.

Hiring a content mill to fill pages with overstuffed keywords that provide no value to readers won’t do any good.

Blogs are the 5th most trusted online resource according to recent research, so your content needs to show people that they can trust your business.

Creating a blog should be an option within your website, but if it’s not, a separate blog hosted on WordPress or Blogspot can prove just as useful.

Just be sure your contact information is readily available, and your blog connects people easily to your website and primary marketing channels.

If you’re wondering how long it takes to write a quality blog post, nearly half of bloggers say they spend 1-3 hours on each post.

A blog is the foundation of a few other tactics we will discuss later in this list, so get started today.


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SEO is the process of making your site more visible in search engines, so you get more traffic from people searching for the products or services you offer. Much of your organic search position ranking comes from the technical structure of your site and your ongoing content development strategy.


So, SEO is not much more of an investment if you’re already creating new content regularly — and it’s well worth that extra investment if for no other reason than to make sure your site is properly indexed.


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5. SOCIAL MEDIA

Maintaining a presence on social media platforms can help your company connect with current and potential customers, making it a must-use online marketing strategy.


You can use social media to engage users, provide them with helpful information about your business, and develop relationships that encourage them to purchase. If anyone has questions about your business, they can contact you directly on social media, and you can help them take the next steps with your company.


Source: webfx.com

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5. EMAIL MARKETING

Email marketing allows you to connect with people right in their inboxes. And it can earn you an incredible ROI in fact, you have the potential to earn $44 for every $1 you spend on Email marketing. Several services offer easy-to-use templates that you can easily customize to fit the needs of your business, and more email marketing services are popping up every day. You can also segment your email lists and personalize your emails based on a user’s behavior on your site.


For example, if someone downloads a guide about SEO, or your product catalog, or a coupon you can follow up with additional resources and helpful information to help them learn more about your services.


Email is a great way to keep in contact with current and potential customers and provide them with updates so they can stay in the know about your business.


Source: webfx.com

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COMBINING EVERYTHING – DECIDE HOW YOUR MARKETING IS GOING TO MAKE MONEY

Once you’re clear on your business and marketing goals, who your customer is, the marketing channel that you’re going to use and how you’re going to use it, you then need to decide how you’re going to make money.

That’s a blunt way of defining how you’re going to take someone from searching around the internet, turn them into your customer and then eventually into proponents of your brand.


One of the best ways to achieve the above, is by bring everything together and creating a conversion funnel.

Having a conversion funnel is helpful, because it directs your inbound marketing efforts. It gives you a bird’s eye view of how your marketing machine is going to work.


It’s very easy to overcomplicate conversion funnels, but, essentially you’re looking to do the following.

You can learn more about marketing funnels in our article here:

Make people aware of you -> Build trust and authority –> Make an offer You can make people aware of you, by using the any of the marketing channels that we’ve discussed.


You can build trust and authority by using content, an autoresponder sequence, a webinar, a phone call – these would be your tactics.

Note: Similar to what we mentioned earlier, if you want to really build trust and authority, then you may need to combine marketing channels.


Now, this might sound contradictory, but stick with me for a moment.

As I mentioned, you should start with only one marketing channel that exposes people to the stages in which you build trust and authority.

You shouldn’t try to make people aware of you in different ways. So, in the beginning, don’t run YouTube Ads and Facebook Ads, in order to promote a piece of content – just pick one.


As an example, you might use PPC advertising as the channel that builds awareness, to expose someone to your content marketing that gets them on your email list and eventually sends them to a webinar that makes an offer.

As I mentioned before, once you’re generating a decent income from using one marketing channel to build awareness, you can then move on to other channels to achieve the same goal.

If you’ve really tried hard to make a certain tactic work, but you’re not achieving anything, then you’re free to move on to another one.


That’s the whole point of tactics.

That applies to the marketing channel that you’re using or the way that you’re presenting people with an offer.

Before you make a change, however, make sure that you’ve done everything in your power to understand how to get the best results from a specific tactic.

That includes studying your competitors, but also reading case studies that document how that tactic was successfully used by others.


Source: neilpatel.com

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The most effective strategies this year include: Native advertising : Seamlessly integrated content on apps, mobile web , or social feeds Geofencing and proximity marketing : Trigger targeted advertising based on a user’s physical location Rich communication services (RCS) and multimedia messaging service (MMS) campaigns: Send GIFs, images, and videos via text Mobile app retargeting ads : Encourage inactive active users to re-engage through in-app promotions These methods work best when paired with a strong brand awareness strategy and clear call to action driving users to a mobile-friendly website or landing page . How SMS Marketing Drives Customer Engagement Text message marketing offers an unbeatable open rate —often over 90%. That’s because SMS delivers your message directly, bypassing crowded inboxes and news feeds. Use SMS for: Exclusive discounts and flash sales Appointment reminders and delivery alerts Loyalty updates and referral invites Event RSVPs and short survey links Short codes , QR codes , and rich media (like emojis or short videos) make SMS feel more interactive and tailored. Automation platforms also allow for deep market segmentation , ensuring your message hits the right target audience at the right time. Mobile App Promotion Strategies That Work A well-designed mobile app is a powerhouse for customer retention—but only if people download and use it. Here’s how to promote your app effectively: 1. App Store Optimization (ASO) Use relevant keywords, an engaging app store description, and high-quality screenshots Encourage reviews to improve ranking in search engine results 2. Incentivized downloads Offer first-time users a discount, free trial, or points in your loyalty program 3. Influencer marketing and podcasts Collaborate with micro-influencers or niche podcasters to promote your app directly to a target market 4. Push notifications and in-app messaging Re-engage users with timely, personalized updates, powered by marketing automation Location-Based Marketing Tactics That Drive Results Geofencing and proximity marketing help brands deliver timely offers based on physical location. If a shopper enters your competitor’s store—or just walks by yours—you can send: A “10% off today only” text message A QR code for a loyalty stamp A rich content ad in a nearby app These hyper-local ads support local search intent and boost customer satisfaction by offering contextual value. Key metrics for success: Redemption rate of location-triggered offers Increase in web traffic or foot traffic post-campaign Bounce rate reduction on landing pages tailored by region Content Marketing Strategies for Mobile Audiences Today’s mobile users crave content that’s fast, visual, and interactive. Here’s what works best: Vertical video : Short, punchy clips optimized for smartphones Gamification : Rewards-based experiences, quizzes, or even lightweight mobile games Microblogging : Social-style snippets linked to more in-depth web pages Interactive infographics : Designed for swiping, tapping, and sharing Make sure your website or blog uses mobile-first web design to ensure fast load times, intuitive navigation, and accessibility for all users. Personalization, Automation, and Compliance in Mobile Campaigns Personalization Tips: Use names, location, and behavioral data to tailor your marketing messages Offer birthday rewards, restock alerts, or cart abandonment nudges Automation Tools: Use platforms like Klaviyo , Twilio , or HubSpot for triggered workflows Sync with your CRM for real-time personalization and segmentation Compliance Reminders: Respect data privacy regulations: TCPA , GDPR , CAN-SPAM Provide easy opt-outs and visible links to your privacy policy Use data management best practices to store and protect personal information Analytics and Optimization for Better Campaign Performance Effective mobile campaigns are driven by data. Monitor: Open rate, click-through rate, and bounce rate Conversion rate by device type (Android, iOS, smartwatch ) App install and retention metrics Voice search traffic and camera-based feature use (e.g., AR try-ons) Use tools like Google Analytics , Mixpanel, or Adjust to refine your ads , timing, and content strategy . Scaling and Managing Across Multiple Mobile Channels As your campaigns grow, managing multiple channels becomes essential. Use a centralized platform to coordinate: SMS, email marketing , and social media campaigns App notifications , in-store signage with QR codes , and mobile advertising Chatbots , FAQs, and customer support responses across mobile touchpoints Whether you're scaling a mobile game , a retail app , or a service business, unified marketing automation and consistent customer service are key to delivering a seamless user experience . 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To drive results, your strategy should focus on: Timely promotions and flash sales Early access to products or events Personalized offers for loyalty program members Appointment confirmations or order updates Feedback requests and post-purchase messages Use your point of sale system, website, or QR codes to build your mailing list , and ensure every message includes a clear call to action and link to a mobile-friendly landing page . How to Build Engaging SMS Campaigns That Convert To capture your target audience’s attention in just 160 characters, keep your message: Concise : Short, clear, and purposeful Personalized : Use first names or local references Value-driven : Highlight savings, exclusives, or community perks Urgent : Use time-sensitive language (“Today only,” “Limited spots”) 💬 Example: “Hi Rachel! You’ve earned 15% off your next visit 🎉 Show this message at checkout before 6PM today. Tap to redeem: [landing page link]” Best Segmentation and Personalization Techniques Modern SMS marketing software like Klaviyo , Twilio , and HubSpot allow you to segment and personalize at scale. Segment by: Purchase behavior Location and time zone Loyalty tier Abandoned cart triggers By tailoring your marketing messages to the individual, you increase customer engagement , satisfaction, and return on investment . How Can Automation Improve SMS Marketing Results? Using automation tools, you can enable targeted workflows such as: Welcome texts for new subscribers Birthday discounts Abandoned cart reminders Re-engagement nudges for inactive users Platforms with API support let you integrate SMS with your CRM, eCommerce, or mobile app for seamless marketing communications . SMS Marketing Compliance: What You Need to Know Texting a customer without consent is more than just bad etiquette—it’s illegal. 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Build a community through local offers and loyalty updates Use SMS to supplement email marketing and increase open rates Collect phone numbers in-store or through website pop-ups Run SMS-exclusive flash sales or polls to encourage feedback Small businesses thrive when they use SMS to maintain authentic, fast customer service while building brand loyalty . Measuring and Optimizing SMS Campaigns Key performance metrics to track: Open rate and CTR Opt-out rate Response rate (for surveys or promos) Revenue per message Cost per acquisition (CPA) Split-test elements like message frequency , send times, wording, and call to action style. Even small tweaks can lead to significant improvements in ROI . Integrating SMS With Other Channels For best results, use SMS as part of a multichannel marketing strategy: Pair with email marketing for complementary touchpoints Use SMS to drive attendance to social media events or livestreams Follow up social or web ad clicks with targeted SMS offers 💡 Tip: Use SMS to confirm appointments, while your email campaigns deliver more detailed content. Final Thoughts Done right, SMS marketing is fast, effective, and customer-friendly. But success comes from using the right software , respecting privacy and regulations , personalizing content, and optimizing every send for the best customer experience . Ready to Launch SMS That Converts? 📲 Let Ideation Digital help you create and manage compliant, high-performance SMS marketing programs that connect with your customers and drive real-world results. ✔️ Strategy ✔️ Tools ✔️ Compliance ✔️ ROI 👉 [Request Your Free SMS Marketing Audit Now »]
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Local Business Reputation Management: How to Improve Ratings and Handle Customer Feedback In today’s hyper-connected digital world, your online reputation can make or break your local business. Whether someone discovers you on Google, Bing, Facebook, or Yelp, that star rating and customer feedback might be the deciding factor between gaining a new customer—or losing them to the competitor down the street. That’s why local business reputation management is no longer optional. It’s a core part of your digital marketing strategy, and when done right, it can drive web traffic, strengthen your brand credibility, improve your local search rankings, and boost customer loyalty. In this guide, we’ll walk you through how to improve ratings, handle feedback effectively, and choose the right tools to manage your reputation at scale. What is Local Business Reputation Management and Why Does It Matter? Reputation management refers to the process of monitoring, responding to, and improving how your business is perceived online. For local companies, this includes everything from Google Reviews and Yelp to Facebook comments and customer feedback surveys. A solid reputation builds trust. It helps your business stand out in organic search results, strengthens your customer relationships, and increases your overall return on investment across every marketing channel—from content to email to Google Ads. How Does Reputation Management Impact Local Business Success? Your online reviews are digital word of mouth. They influence your conversion rates, impact your customer lifetime value, and shape your brand reputation before a prospect even visits your website or storefront. Positive reviews contribute to: Higher click-through rates in local search Stronger Google Business Profile visibility Better customer engagement and satisfaction Increased revenue through improved customer experience Negative or unmanaged reviews, on the other hand, can erode trust quickly—especially if you’re not responding to them. Key Components of Reputation Management for Local Businesses To successfully manage your local reputation, you’ll need a few essential strategies in place: Review monitoring: Track feedback across Google, Facebook, Yelp, and other platforms relevant to your industry Timely responses: Respond to both positive and negative reviews with professionalism and empathy Review generation: Actively request feedback from satisfied customers using ethical and personalized strategies Analytics and reporting: Use reputation analytics to track sentiment, spot trends, and improve overall business performance Which Platforms Should You Monitor? Your primary focus should be platforms that influence local search and consumer behavior, including: Google Business Profiles Facebook Reviews Yelp TripAdvisor (for hospitality and tourism) Better Business Bureau Niche industry-specific platforms (e.g., Healthgrades, Avvo, Houzz) These platforms impact not only your reputation, but also your visibility in search engines like Google and Bing. How Can Reputation Management Software Help? If you’re juggling multiple platforms and hundreds of reviews, reputation management software can save time and boost efficiency. These tools provide a centralized dashboard to monitor reviews, respond quickly, generate new feedback, and even automate reports. What Features Should You Look For? The best solutions include: AI-powered sentiment analysis Automated review requests and response templates CRM or POS system integration Multi-location management Mobile app access for on-the-go visibility Data dashboards that connect with tools like Google Analytics How Does AI Sentiment Analysis Help? AI tools can scan hundreds of reviews and distill key insights around customer emotion, recurring pain points, and behavioral trends. This gives your team a clearer picture of what’s working—and what’s hurting the experience. Benefits of a Centralized Dashboard Using a centralized platform allows you to: Manage reviews across all platforms in one place Assign team roles and ensure consistent tone Maintain a strong brand voice Benchmark performance across locations How to Manage and Respond to Reviews Positive Reviews: Celebrate and Strengthen Thank the customer personally Reinforce your brand values Encourage them to visit again or refer others Consider embedding glowing reviews on your website or using them in a testimonial campaign Negative Reviews: Stay Professional Respond promptly and calmly Acknowledge their concern, apologize, and offer to resolve the issue offline Avoid emotional or defensive replies—your response is public and serves as social proof for future customers Save Time With Response Templates Response templates aligned with your brand language and tone can reduce response time while maintaining consistency. Just make sure to personalize them before hitting “send.” How to Generate More Positive Reviews The best way to improve your rating? Ask happy customers to leave a review. Smart Feedback Strategies Train staff to ask in person Include review links in email receipts or SMS follow-ups Use QR codes on printed materials or signage Offer non-monetary incentives, like a loyalty program entry or early access to promotions Ethical Review Collection Always ask honestly. Don’t gatekeep or filter for only positive reviews. Authenticity builds trust and long-term reputation. Use Analytics to Guide Strategy What Can Reputation Analytics Tell You? Customer sentiment trends by location or service line Common praise or complaint themes Staff or service areas that need attention Competitor benchmarking in your local market Use this data to improve customer service, staff training, and even inform your content marketing strategy. Overcoming Common Challenges Dealing With Fake or Inconsistent Reviews Flag inappropriate or fake reviews on the platform Encourage more real customers to leave feedback—volume builds accuracy and credibility Customer Service = Reputation Management Every interaction is part of your brand experience. Ensure your team treats all feedback as an opportunity to learn and improve. During Crises or Negative Publicity Be transparent Communicate proactively on your Google Business Profile, social media, or via email Address concerns head-on, explain next steps, and show empathy Choosing the Right Reputation Management Software Key Evaluation Factors Size of your business and number of locations Industry-specific features (e.g., HIPAA compliance, franchise support) Integration with your existing CRM or marketing automation tools Onboarding Best Practices Define internal workflows and assign roles Set review goals and performance KPIs Train staff on tone, response templates, and escalation procedures Final Thoughts: Reputation Is a Strategic Asset Your reputation isn’t just a reflection of your business—it’s an extension of your marketing strategy, your brand identity, and your customer experience. By using the right tools, creating a culture of responsiveness, and aligning your approach with your business goals, you’ll turn your online reputation into a driver of revenue, retention, and real-world growth. Let Us Help You Protect—and Promote—Your Reputation 📊 Get a free Reputation Audit from Ideation Digital. We’ll review your online reviews, visibility, and sentiment trends—and provide actionable insights to grow your business. 🛠️ Need help selecting the right reputation software? We’ll guide you based on your industry, goals, and team. 👉 [Request Your Free Audit Now »]